Description
Attention
1. Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making yourpurchase, we encourage you to contact with the seller for more details.
2. The taxes are charged by your country not us and we can not control it.( most countries doesn't charge tax )
Any question before completing your purchase, we strongly encourage you to contact the seller for more details to ensure you are fully informed.
Welcome to our store and have a great shopping!
Choose Us
Size Chart & Measurements Tips
Our dresses are customized based on US standard sizes. Please measure your bust, waist, and hip measurements before purchasing and refer to our size chart for selection.(Please note that there may be 2-3cm measurement errors.)
Product Shows
Details
Questions & Answers
1. When can i receive my dress?
2.Can you make the dresss with my measurements or can i change the design?
3.How can i contact you?
How to Return
①Within 7 days of receiving the dress, please contact our customer service team via AliExpress to request a return. Provide a clear reason for the return and include photos as evidence.
②Our team will review your reason and the supporting photos to determine whether the return is eligible.
③Once your return request is approved, please ship the dress back to us in its original condition. You will need to provide the return tracking number so we can monitor the shipment.
④After we receive the returned dress, we will process your refund within 5–20 business days.
Return Conditions
①We do not accept free local return, as we are unable to receive the dress back.
②Please contact us within 7 days after receiving the dress.
③All our dresses are made-to-order, including standard sizes. Therefore, we strongly recommend carefully comparing your measurements with our size chart before placing an order to select the most suitable size. (If you believe the received dress significantly deviates from the size chart, please provide photos for reference. Please note that variations of 1-3 cm may occur due to material elasticity and manual measurement, and such minor differences are not considered sizing issues.)
④Returned items must be unworn, unwashed, undamaged, and with all original tags attached.
⑤We cannot accept returns that are sent back without contacting us first.
⑥This situation of "buy-many-keep-one" will be definitely refused.
⑦We do not accept returns due to reasons attributable to the customer. (such as customs clearance delays, incomplete contact information, recipient unavailability, or incorrect address details)
Feedback
We are committed to making every customer satisfied. If we have achieved this, please also give us your support. We deeply appreciate it.
